Privacy Policy
Last updated: January 2026
Overview
Jean is an AI assistant you communicate with via email. This policy explains how we handle your information when you use our service.
Information We Collect
When you email Jean, we collect and store:
- Your email address and display name
- The content of your emails to and from Jean
- Email metadata (timestamps, subject lines, CC recipients)
- Attachments you send to Jean
How We Use Your Information
We use your information to:
- Provide and improve Jean's responses to your questions
- Maintain conversation context across email threads
- Send you responses from Jean
- Understand how people use Jean to make improvements
AI Processing
Your emails are processed by AI systems (including third-party AI providers like Anthropic) to generate responses. These providers may retain data according to their own policies. We encourage you not to share sensitive personal information, passwords, or confidential data with Jean.
Data Retention
We retain your email conversations to maintain context and improve the service. You can request deletion of your data by emailing us.
Data Security
We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your data
- Request deletion of your data
- Stop using the service at any time
Changes to This Policy
We may update this policy from time to time. Continued use of Jean after changes constitutes acceptance of the updated policy.
Contact
For privacy-related questions, email [email protected].